When you use our services, you’re trusting us with your information.
We, Synodica, appreciate the importance and privacy of your data, making it necessary to explain how information is collected and used.
The process of recording the information (your personal information) that you provide us to complete your transactions and also to contact you such as your name, address/shipping addresses, email, phone number and other information required to register your account or complete your requests, you may not provide us with your personal information but your refusal to do so may prevent you from using certain features of the online store, including the possibility of purchasing.
The information our servers automatically collect when you enter the site, such as your IP address, browser type, operating system, access times, and pages you've seen directly while browsing for the purposes of developing and improving the pages and services provided to you.
Financial information, which is the data associated with your payment method (such as your credit card number) that you use at the time of order, return or replacement through our online store, is stored very limitedly if needed, such as your request to request a refund of the amount paid on your credit card, bearing in mind that credit card payment requests are processed by another party without any interference from us in determining whether or not the payment process is successful.
Data from competitions and polls
These include personal and other information that you provide to us when entering competitions or by responding to questionnaires.
Use of information
The information provided by you allows us to provide you with an easy and customized experience.
Here are the uses of the information we have collected that was recorded by you when you visited and used our online store:
Manage promotions for a particular category of customers rated by e-store managers.
Conduct competitions for specific customers or randomly withdraw for customers who have completed the purchase from the online store within a specified period of time.
Compiling statistical data and comprehensive analysis of site use to improve overall results and service.
Create and manage your account.
Send an email regarding your account or order.
Direct contact with you to notify you of something.
Execute and manage purchases, orders, payments and other transactions related to our online store.
Create a profile about you to make future visits to our store more personalized.
Increase the efficiency and operation of the site.
Monitor and analyze usage and trends to improve your experience with the site.
Provide new products and services or recommendations to you according to your history with a visit to our online store.
Processing payments and refunds.
Request you to contact you to settle any matters related to your experience of our online store.